Varese

Warranty Information - varese duplicator warranty terms optical and solid state warranty procedures
Warranty

Below are the Warranty Terms and Conditions which apply to our duplication equipment.

General warranty terms - varese duplicator warranty terms optical and solid state warranty proceduresGeneral Terms
CopyBox Warranty - varese duplicator warranty terms optical and solid state warranty proceduresVarese CopyBox Warranty
Supplementary Terms - varese duplicator warranty terms optical and solid state warranty proceduresSupplementary Terms

Algemene garantiebepalingen - varese duplicator warranty terms optical and solid state warranty procedures General Terms
Varese offers a 1 year warranty on all products. Varese warrants to the customer that if a product is or becomes defective and that if in the opinion of Varese the defect is due to faulty materials or workmanship, Varese will from the date of sale of the product to the customer and during the warranty period (12 Months), repair or replace, at its discretion, free of charge, any such defective component part of the equipment, subject to the following conditions:

- The product has at all times been used in accordance with the operating instructions issued by Varese.

- The warranty only covers breakdowns or faults due to defect in materials or workmanship. It does not cover wear & tear, gradual deterioration in performance, failure caused by, use of unauthorised or unsuitable software, connection to incompatible equipment, ingress of moisture, fluid or foreign bodies, physical or electrical stress, connection to an electrical supply for which it has not been adjusted, lightning strike, incorrect storage, operation or use of the product in unsuitable environments or inappropriate applications, incorrect installation, accidental damage or damage caused by negligence or misuse, unauthorised modification, incorrect adjustment or repair by persons other than Varese trained personnel.

Varese warranty - varese duplicator warranty terms optical and solid state warranty procedures Varese CopyBox WarrantyVarese Warranty - varese duplicator warranty terms optical and solid state warranty procedures
All Varese CopyBox duplicators sold after 1-9-2012 include a standard warranty of two years (24 months). This warranty covers parts, labour and return shipment from Varese to customer. For all optical drives (CD/DVD/Blu-Ray readers and writers) a limited warranty of 1 year applies.

Aanvullende garantiebepalingen - varese duplicator warranty terms optical and solid state warranty procedures Supplementary Terms
Warranty Seals
Removal or damaging of warranty seals, barcode stickers or serial numbers voids warranty on Varese products.

Pollution of optical drives
Optical drives (CD/DVD/Blu-Ray readers and writers) contain optical parts which are sensitive to pollution. It is important to prevent the CopyBox drives to become polluted. Polluted drives will result in random read and write errors and lower burn quality. Please consider the following issues;

- Never expose duplication equipment to smoke from cigarettes or cigars. Smoke particals can cause optical drives to get polluted over time. Also smoke from any other source will damage the optical drives.
- Do not place duplication equipment close to office equipment like photocopiers or laserprinters. Toner dust from this kind of equipment can cause optical drives to become polluted over time.
- Never expose duplication equipment to fine dust, this can cause optical drives to become polluted over time.

Please Note! Read or Write errors caused by polluted optical drives are not covered by warranty.

For more information on Varese CopyBox warranty terms please contact us.

 


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